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Southwest FACTA Settlement

This website provides information about a proposed settlement of a class action lawsuit concerning Southwest Airlines Co. This class action case alleges that Southwest Airlines willfully violated the Fair and Accurate Credit Transactions Act by printing the expiration date on customers’ credit or debit card receipts at airport ticket counters between October 17, 2007 and October 30, 2012 or at cargo counters between October 17, 2007 and January 25, 2013. Both sides agreed to a settlement to avoid the uncertainty and cost of a trial and provide benefits to Class Members. The Court did not decide in favor of Plaintiffs or Defendant, and Southwest Airlines Co. denies any liability or wrongdoing of any kind associated with the claims asserted in this class action.

Southwest Airlines Co. has agreed to create a Settlement Fund of $1,800,000 which, after fees and costs are deducted, will be divided equally among all Class Members who timely submit a valid Claim Form and do not exclude themselves from the settlement. It is estimated that approximately $1,132,053 will be available to be divided among Class Members who timely submit a valid Claim Form. Based on claims rates in other cases, the range of expected recovery per Class Member who submits a valid Claim Form is estimated at between $25 and $200. This is only an estimate. The actual amount paid out will depend on the number of Class Members who submit valid Claim Forms.

Important Dates

Submit a Claim Form

Postmarked by February 5, 2014

Exclude yourself from the Class
 Postmarked by February 5, 2014
Object to the Settlement
 Postmarked by February 5, 2014

Link to


This website is supervised by counsel and the Court and is controlled by Rust Consulting, the Settlement Administration firm that handles all aspects of notice and claim processing. This is the only authorized website for this Settlement. Please do not rely on other sites that set out different and unauthorized information. If you have any questions, please contact the Settlement Administrator.

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